FAQs

Everything you need to know before you play

Our rooms

No. All our rooms are private, no strangers.
No, our rooms are not designed to scare you. The Traditional Irish Pub Room and The Vault have no scary props at all. There is one prop in the Quarantine 2.0 Room that can surprise or even shock the players, and The Banshee’s Cabin room is creepy.
No. If you fail a room you will be shown how to escape and will no longer be able to play that room again. For all guests, we ask that the puzzles remain a mystery to all new teams so please do not spoil the fun and share the answers with anyone. If you succeed, try your skills in the other room.
You are never too old to play the Escape Rooms. While there is no age restriction, the puzzles may be too demanding for those under 12 years, so they may not fully enjoy the game. We REQUIRE that all groups 12 years and younger be accompanied by an adult. The games are difficult and made to stump you so it is our requirement that players under 12 years bring an appropriate amount of adults.
Please allow for 1 hour and 10 minutes to explain the rules at the beginning, play the game, and answer questions after.
The rooms are spacious and suitable for larger group sizes therefore most people feel very comfortable in the game. If at any point you feel uncomfortable during the game, you can call us on the intercom and we will let you out of the room immediately.
Although we are in a multistory building, we can still offer access to our Vault room and our reception which are both located on the ground level.
Yes, we have catered for groups of people with hearing difficulties in the past.
Yes, the puzzles are not language based and we have catered to many ESL groups in the past.

Your booking

Please refer to our Online Booking System, select the room you prefer and click the available time slot that suits your group. Alternatively, you can phone (091 536 979) or email a member of staff to proceed with a booking.
We are happy to refund you or change your booking however we have a strict 48-hour policy. Please give 2 full days notice of any changes to your bookings. After this time we are unable to refund/reschedule your booking.
We have a strict 48-hour policy. Please give 2 full days notice of any cancellations or changes to the numbers of players. After this time we are unable to refund your booking.
Yes, please indicate the appropriate player’s name in booking information before completing the booking.
Yes. Select the maximum amount of tickets available for the room. The session will then be under one person’s name.
We do our best to accommodate all players who are running late for their reservation, but if the room is booked directly after your group then we may have to keep to your scheduled booking time.
Usually this is not a problem as long as you are within the group size limits for each room.
If you need to cancel or reschedule please contact us and you can change your booking up to two days (48 hours) before your scheduled time. After that, unfortunately there will be no changes or refunds.

General Questions

The prices vary between €23 and €30 depending on your group size. Please see the Prices and Booking page for more information. We also have Student Deals and special offers from time to time. Call us now on 091 536 979 to find out about our current offer.
11.30am – 8:30 pm. We open earlier and stay open later for advanced bookings. Please see our bookings page for available slots.
Absolutely! Please contact us for any corporate event requests, as we can make special arrangements to suit your needs
Yes, we offer special rates for large groups of 24 + people and have student specials. Please see our Prices and Booking page for more information and contact us directly if you need.
We have no dedicated parking facilities, but we are located between 2 public car parks. We are also very centrally located, and are less than 5 minutes walking distance from all major parking facilities in the city centre.

Corporate events

Escape Rooms are the perfect choice for corporate bookings: whether you’re having a staff night out, or looking for fresh team building ideas, we have plenty to offer.